Video demo of Richie AI
Richie AI's CRM Technology for Loan and MCA Brokers: A Comprehensive Overview
Introduction to Richie AI:
Richie AI has developed a CRM technology tailored for loan and MCA brokers. We operate under two primary business models: one targeting individual brokers and the other catering to larger enterprises like marketplaces, payment processors, and B2B platforms.
Company Mission:
Richie AI aspires to create a global credit system that is transparent, fair, and accessible. The strategy involves leveraging data innovation and collaborating with major enterprise platforms.
Product Features:
Richie AI offers an end-to-end tech solution for brokers, ensuring they have all the tools they need online. Their package includes a website, loan application management system, a portal for merchants, lender submission technology, and a system for managing agents and affiliates.
Company Background:
Originating from Silicon Valley, Richie AI is based in New York. We serve both large platforms and individual brokers in the US and Canada. Over 97 loan brokers utilize Richie AI's technology. In 2019, we secured backing from Carolina Fintech Ventures, a venture fund based in Charlotte, North Carolina.
Problem & Solution:
Many brokers face challenges in developing their own technology due to high costs. This often leads them to rely on outdated or inefficient manual processes. Richie AI's technology addresses these challenges, offering a comprehensive solution that also prioritizes customer privacy and lead protection.
Real-world Implementations:
Several companies, including Mondola (Canada), Capital for Business (Illinois), and Operating in the Black (Tampa), have integrated Richie AI's technology into their operations.
Key Features:
Richie AI offers a basic landing page that can be connected to a main domain or subdomain. Merchants can apply for loans, upload documents, and view offers through a dedicated dashboard. Brokers can manage applications, update statuses, and prioritize deals through the CRM. The system supports multiple permission levels, ensuring data privacy and lead protection. Advanced features include phone masking technology, similar to Uber's system, which prevents unauthorized direct contact between lenders and merchants.
Conclusion:
Richie AI's technology is a comprehensive solution for brokers looking to scale their operations. Interested parties are encouraged to explore Richie AI's offerings and consider integrating their advanced CRM system into their operations.
Richie AI CRM Technology Demo Script
This is Ermek and I am one of the product leads here at Richie AI and today we wanted to give you a demo of our most recent iteration of our CRM or our technology specifically designed for loan and MCA Brokers it's important to mention that we have two business models one being software for loan and MCA Brokers and the second being Enterprise level software for large marketplaces payment processors and B2B size platforms so if you happen to be working for a Marketplace for a payment processor and a b2bs platform please
reach out to us at sales reach. and we will be happy to give you a quick demo uh of our product but this demo is specifically designed for loan uh and MCA Brokers quickly about our mission we actually want to build a fair transparent and accessible credit system across the globe and we want to accomplish that through data Innovation and cooperation with large um Enterprise platforms but if we talk about the MCA and business loan product or business loan brokers uh and product for them uh it's important that we provide them with
...end-to-end one-stop shop Tech solution so they can have everything online and we provide them with everything they need to scale their uh business operations...
end-to-end one-stop shop Tech solution so they can have everything online and we provide them with everything they need to scale their uh business operations uh which includes a website it's loan application management system a portal for merchants A lender submissions technology and most recently we developed a really uh robust system to manage agents within a broker shop and uh Affiliates that the broker might have little bit about our background we're actually Silicon Valley Tech startup we are New York based we have
as I said both uh large platforms and Brokers and in the States and Canada today we have over 97 uh loan brokers who utilizes our uh technology back in 2019 we got backed by a venture fund based out of Charlotte North Carolina called CFV or Carolina fintech Ventures um let's get back to the agenda of this demo today so we'll quickly talk about the problem and the solution we'll show you a few examples of how this system can be implemented um and then we'll jump right into the tech demo looking into the
website into our application management system how we manage agents and Affiliates uh how you can submit files to lenders and we also have a variety of some additional features that might be very useful at your um brokerage operations that being said let's jump in right into the problem what it actually looks like for the majority of Brokers it's actually um very hard for them to build technology themselves because it's very expensive expensive and pricey and because of that they have to rely largely on inefficient manual processes
or if they use any technology it's usually very antique or even absent in some cases what's funny because of those first two problems they uh get into a larger problem which is customer privacy and uh an opportunity to own or uh protect leads that they submit from either lenders uh who backd door them or agents who steal uh those files and because of that we started as a Marketplace ourselves back in 2019 and so we knew those problems and as a result of it we tried building a technology for ourselves first which was
a One-Stop shop that managed application that was also serving as a website that allowed us to submit files directly to lenders and manage agents and Affiliates most importantly it actually had some very interesting technology to protect lead and customer privacy all of that was built by us and uh for ourselves uh as part of our business model early on but what we realized is that the technology was so good that we started licensing it out to other uh companies and as I said today over 97 Brokers utilize our technology technology and
let's look into a couple of examples of those so here's an example of a company called Mondola um this is a Canadian broker and if you actually look uh they have a very nice website obviously but if you hit get started you'll see that it actually sends you to a subdomain that says ab. mola.com uh which runs on our engine and this is a typical loan application that we have for your merchants or Mandola has for each Merchants when they apply for financing same thing you can see here with capital for business it's say
Illinois-based broker shop but if you hit apply now you will see that it also sends you to a subdomain but the subdomain is white labeled obviously but uh it also runs on our infrastructure so the same thing was operating in the black this is a Tampa-based broker shop but if you hit sign in you'll see that it also sends you to a subdomain and it's also uh yeah and it uh like older engine basically runs on our technology um so that's about case studies and examples of different companies utilizing our product but
let's look into what actually we built so we built few things first of all Richie AI provides you with a website if you'd like so it's say typical very basic lending page um that you can either connect to your main domain or uh into a subdomain um just like Mondola or capital for a business and have like a more professional uh view of yourself we are not in the landing pages business but we do provide like a very basic very good website if you'd like also this website service as an application management system if you are
a merchant and your Merchant would basically apply for a loan provide you with all the information they need go up until the end have an application they will be able to land on a dashboard that looks somewhat like this and um let me show you yeah somewhat like this where they have their own dashboard uh each of your Merchants will have their own dashboard uh where they can upload their documents upload their statements and documents see offers accept offers and what's not that system is available for each of
your merchants on the other hand you are as an admin or as a broker on file you are able to see all those applications that you had submitted inside the same system you can see those files manage them contact your Merchants update statuses basically have a CRM or a basic application management system to help you prioritize and close as many deals as possible what's actually important is that our core customers are scaling brokerage shops those that do not consist of one person but usually consist of five to 10
people and when that happens you start realizing that the customer privacy and protecting leads is one of the key aspects of your business and that's why we built a system that allows you to have multiple permission levels and multiple different types of roles depending on who your col is so we currently have four levels of permission so someone can be a super admin someone can be an admin an agent or an affiliate and that those things are self-explanatory agents do not have access to files that do not belong to
them and super admins have access to everything and a basically get a link and bring you customers that you can close yourself and pay them a little bit of a commission uh so all these four systems or roles are active today and affiliate was built basically just last week our system also allows you to submit files to your own lenders so what happens is that you can submit each of the file if you have lender relationships uh the system will allow you to submit file right from here without having to go to your Gmail and
that's so much more efficient and because it also provides you with some conditional logic so you submit files only to the lenders that have highest probability of funding the guy um our system provides you with white labeling as you can see you can brand it under your own business you and connected to a subdomain uh but most importantly our system provides with what's called phone masking technology actually losing access to your leads or having lender go behind you and contact your Merchants is a very
common thing and we build a system very similar to what Uber does if you ever had to call an Uber driver um you will never reach the guy you will be sent to a mask number that then reroutes you to the Uber driver that's how they can track that you are not calling an Uber driver directly but go calling through Uber that way each of the conversation is recorded and also uh recorded and you can see if they tried reaching out to them and that's the technology we build inside Richie AI as well so you can see if any of the
lenders that you submitted your file to have called your Merchant behind your back that's super uh advanced technology that will help you uh protect the privacy of your leads also we have a technology that allows your Merchants connect their bank accounts versus attaching statements instead all overall all of this features will make this system or this uh technology complete and robust and comprehensive for you to overall scale your brokerage shop that being said if this sounds something like interesting to you and
you want to try this Richie AI technology uh within your broker shop don't hesitate just scan this QR codes uh go to the pricing page check out and sign up if you'd like we'll be we'll be happy to have you uh as part of Richie AI thank you bye-bye
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